All Systems Operational
99.98% availability across all UK regions over the past 90 days.
Core Practice Services & Subsystems
API Server & Endpoints
Core REST API & server actions
99.99%
Authentication & Supabase RLS
Row-Level Security & Auth sessions
100.0%
Email Dispatch (Resend Engine)
Transactional emails & automated reminders
99.96%
Document Vault Storage (UK/EU-West)
AES-256 encrypted file storage
99.99%
No-Login Client Upload Portal
Zero-friction client upload pages
99.97%
Practice Management Dashboard
Accountant portal & review queue
99.98%
Automatic SLA Credit Guarantee
We back our reliability with transparent, automatic invoice credits -no support tickets required.
99.0% -99.5% Monthly Uptime
10% Credit
Applied automatically on your next monthly invoice
98.0% -99.0% Monthly Uptime
25% Credit
Applied automatically on your next monthly invoice
Below 98.0% Monthly Uptime
50% Credit
Applied automatically on your next monthly invoice
90-Day Incident History
Zero impact on client document uploads. Scheduled database indexing completed cleanly in 14 minutes.
Email reminder notifications experienced a brief 15-minute queue delay. All queued emails were delivered cleanly.